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Why Your Business Isn’t Showing Up in Google Maps-Service One Marketing in Cambodia

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There are 4 main reasons we see that cause a Google My Business listing to not show up in Google Maps:

1/. Your Google My Business listing is not verified

2/. Your Google My Business listing is lacking location authority

3/. Your Google My Business listing is suspended

4/. Your business moved, but your new address has issues

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1/. Your Google my business listing is not verified

First, let me show you the easiest way to tell if your business is verified in Google Maps.

Go to Google and search your business name:

Use SEO Ssimply type your business name and city / location into Google and in most cases, you’ll see your business listing appear on the right hand side of the search results like this:

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2/. Your Google My Business listing is lacking location authority

Verifying your Google My Business listing is the first step to making your business eligible to appear in Google Maps.
I hate to be bearer of bad news, but verification is not your ticket to the top rankings in Google local search.
You may find an example or two where a business shows up on page 1 in Google Maps search results after verification.
But move into more competitive waters (large metro areas, hyper competitive categories), and you may find yourself somewhere out on page 2, 3, or 4 for your high value / highly competitive keyword phrases.

For example, I marked up the GMB listing in this search result highlighting the key components of the business citation:

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3/. Your Google My Business listing is suspended

One of the worst experiences a business owner can face is waking up to the fact that their business has been removed from Google Maps.

We get calls frequently from business owners who are in a panic because their GMB listing is no longer showing up in Google search.

This panic is compounded if the business was previously ranking in the top 3 Google local search results.

If the business has already been ranking well in local search but is suddenly no where to be found, this is what we commonly see:

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Ah yes, the dreaded “Suspended” message in Google My Business.

There are numerous reasons as to why a GMB listing has been suspended.  The most frustrating part is that Google will tell you exactly why your GMB listing has been suspended in the first place, which leaves you with the unpleasant process of reverse engineering what’s wrong.

4/. Your business moved, but your new address has issues

Finally, we’ve seen many businesses disappear from Google Maps after they have relocated.

First, keeping up with the changing of your business address after you move implies that you are engaged and actively managing your Google My Business.

Most cases we’ve seen are where the business owner was not actively managing their Google My Business listing.  So when they moved, they didn’t have a point of reference to begin with as to the status of their GMB listing.

Here’s what it looks like when Google gives you multiple options for verifying your new location in Google Maps:

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I’ve seen these options most often with businesses that are reverifying a location or have moved to a new address.

I do not typically see these options for new verifications.

Once you go through the process of verifying your new office address, you will more than likely see your business appear back in Google Maps.

Again, if you hit a speed bump while verifying your Google My Business listing, you can always call Google Local support (see steps above).

 

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